Privacy Policy

This policy outlines how Rock Grid Steel collects, uses, and protects information submitted through our website.

1. Introduction

Rock Grid Steel (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide through this website.

This Privacy Policy explains what information we collect, how we use it, and how we protect it.

By using this website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

Information You Provide Directly

  • Name

  • Company name

  • Email address

  • Phone number

  • Project details

  • Plans, drawings, or specifications submitted through estimating forms

This information is provided voluntarily when you:

  • Submit plans

  • Fill out a contact form

  • Request information

  • Call or email us

Automatically Collected Information

We may collect limited technical data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Date and time of visit

This data helps us improve website performance and security.

3. How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Review and estimate projects

  • Communicate regarding services

  • Improve website functionality

  • Maintain internal business records

We do not sell, rent, or trade your personal information.

4. Project Plans & Confidential Information

Any plans, drawings, or specifications submitted to Rock Grid Steel are treated as confidential and used solely for estimating and project evaluation purposes.

We do not share submitted project documents with third parties except as necessary to evaluate scope internally.

5. Cookies & Tracking

Our website may use cookies or analytics tools to:

  • Improve user experience

  • Monitor website traffic

  • Understand user behavior

You may disable cookies in your browser settings if preferred.

6. Data Security

We implement reasonable administrative and technical safeguards to protect information submitted through this website.

However, no online transmission is 100% secure. Users submit information at their own discretion.

7. Third-Party Links

This website may contain links to third-party platforms (e.g., Dropbox, video hosting, or other external resources).

We are not responsible for the privacy practices of those external websites.

8. Information Sharing

We may disclose information if required by law or to protect:

  • Legal rights

  • Safety

  • Property

  • Compliance obligations

Otherwise, your information remains internal.

9. Your Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of personal information

To make such a request, contact us at:

202 · 559 · 4774

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised effective date.

11. Contact

For questions regarding this Privacy Policy:

Rock Grid Steel
202 · 559 · 4774